Phillip BanksRecently I sold a property in West Hobart employing Elders Brown & Banks as my agent. I was pleased to find their service courteous and professional during the entire period, from the initial phone call to settlement. I had previously listed my property with another agent but during the three month contract was unable to find a buyer. I was consequently most pleased to receive an acceptable offer on the property barely a week after employing Phil Banks and his team. I believe it was their large client base and knowledge of West Hobart that facilitiated a quick sale. I would recommend them to anyone selling property in the area.
Dear JulianWe were so pleased to finally sell our house and want to thank you for all your hard work. We made a great choice in real estate agents when we chose you as you always made an effort to communicate and gave us plenty of notice when potential vendors were coming to inspect our house. We felt very comfortable with you and felt confident that you could get us the best possible price for our house. We wouldn’t hesitate to recommend you to anybody who is contemplating selling or buying and wish you all the continued success
J & G Esposito
Darling Parade, Mount Stuart
Dear PhillipI am not often moved to write to record my appreciation and recognition of outstandingly excellent work and good practice. This is because I have seldom found it. This is not the case with Elders Brown & Banks. The whole experience from the initial appraisal to the signing of the contract and later advice that the purchaser’s finance had been approved has been of the highest order. The punctuality of yourself and every member of your team cannot be faulted. Each member was not only familiar with the intricacies of the property to be sold but was familiar with the status of the real estate market in general. After each inspection we received feedback which to us was vital as it “kept us in the loop” and not wondering about outcomes. Your reception staff was exemplary; the manner in which telephone calls were dealt with was obliging and helpful and does them great credit not to mention the first impression given to public when making contact by phone. John Lennard proved himself to be an outstanding negotiator as he was able to achieve a result that the purchasers had indicated was beyond them. Both my wife and I are extremely grateful to yourself and your team at Elders Brown & Banks as it has resulted in a satisfactory outcome and has made the whole process as stress free as the trauma of selling your home can be.
With grateful thanks.
N & J Harper
Dear SueI would like to thank you for all your help in finding me my unit. Unlike many real estate agents these days, you actually listened to my requirements and returned my calls. I am extremely happy with my purchase and will not hesitate to recommend your services to anyone in the future. If I am ever in the market to purchase another property, you will be my first contact.
Dear PhillipThankyou to you and your team for negotiating my purchase of the Taroona unit, and the sale of my West Hobart property. The very satisfactory outcome of both transactions was surely due to your professional, optimistic and positive approach, and your knowledge of the market. These skills, as well as your practice of maintaining a record of people interested in properties in the area, surely contributed strongly to the sale of my house within two or three days of my first contacting you. What’s more, all this was at a very satisfacory price, and without advertising or other marketing. Your consideration for me personally, your listening skills, and unfailing courtesy helped me to cope with the stresses that any octogenerian oldie feels, having made the decision to move from a loved home, garden and locality. Your leadership and the example you set, were reflected positively in those of your team whom I met.
M Barlow, Summerhill Rd, West Hobart
Dear PhillipJust a short note to thank you for the professional and efficient manner in which you dealt with the sale of our property in Warwick Street.
We were extremely pleased with the advice you gave us prior to listing the property with Elders Brown & Banks and I feel sure that it contributed significantly in the presentation of the property. Despite your assurances we imagined that in the current poor market we would have the house on the market for a few months at least. Initially I expressed some scepticism in regard to your marketing method however the speed at which you sold the house certainly supports your approach. It was a weight off our minds to be told by John that he had a potential buyer only ten days after listing. Clearly your advice about price and presentation were spot on and I feel sure that in conjunction with your efforts this is why the house sold so quickly. Even after the contracts had been signed etc. John was still helpful and kept us up to date with the progress of the sale. He even tried to help out with the incidental matters which are associated with the disposing of white goods which were not part of the property settlement. So once again, thank you for your assistance and I would have not hesitation in recommending your agency to friends and colleagues.
S & W Favretto